Your Brain on Computers: A Do Your Best Work Roundup

This week the New York Times began a great series on computers and the brain, examining how our thoughts and behaviors (and frighteningly, our very ability to parent) have been altered by the multiple screens and data feeds that divide our attention.

Here at Do Your Best Work, we've spent the past 8 months exploring some of the same issues, only with fewer scientists and a smaller team of reporters (okay, it's just me).

If you've been captivated by the Times series, check out this roundup of Do Your Best Work pieces on related topics:

It's great to see some of these ideas taking hold in the mainstream media.  Have you read the Times series? What most surprised you?  Don't be shy, jump into the conversation by posting a comment below.

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Multitasking is a Myth

  As mobile technology has become more portable and more powerful, we are able to do many more things (phone calls, texting, watching movies) in more contexts (driving, walking down the street, waiting in line) than ever before.  Multitasking should be at an all-time high.

But as some recent books about the nature of attention have made clear, multitasking is largely a myth.  When we think we are multitasking, we are not so much doing two things at once as we are rapidly shifting our attention back and forth between those two things.  And all that shifting dramatically depletes our functioning, making it hard to do either thing efficiently or well.

Here's a quick experiment  to prove this point.  Write the phrase "MULTITASKING IS A MYTH" on a piece of paper, but intersperse the numbers 1 - 17 after each letter (M 1 U 2 L 3 T 4... etc.).  Now, write out the same phrase  as you normally would - no numbers in between - and when you finish that, write out the sequence of numbers 1 - 17.  See the difference? [Experiment adapted from this guy.]

While there are some "mindless" tasks that we can do while doing something else (folding laundry in front of the TV, for example) most everyday activities require much more focussed attention than you might think.

Ever turn down the music in your car while looking for parking?  Surf the internet while on a conference call and then realize you haven't been listening for the last 5 minutes?  These are examples of the natural limitations of our attention.  Better to give in to these limits and do one thing at a time, well.

Turn your screens off. Turn off your monitor, close your laptop and stop trying to read the headlines or catch up on email while you're on a conference call.  Be on the call.

Stop the dinging, pinging, flashing email alerts. For goodness sake, if you're trying to get focused work done, turn off your email alerts so you aren't getting pulled into whatever shows up in your inbox.  If you have to stay in the loop while you're getting other things done, schedule a 10 minute email break at the end of every hour, or better yet, every 90 minutes.

Remember that multitasking has consequences. Typos in work emails can make a bad impression, a distracted tone of voice can be read as standoffish, and of course texting while driving can lead to accidents.  There are very real costs to trying to push beyond the rather modest limits of our attention.

Next time you are tempted to split your attention between two or more tasks, ask yourself if the email, relationship, or your safety is important enough to you to get your full attention.

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The Regret Minimization Framework

In this short video, Jeff Bezos explains how he decided to leave his cush, stable financial-sector job to start this wild dream called Amazon.com. Bezos' framework is essentially this question: when I'm 80, will I regret not doing this?  He calls it the Regret Minimization Framework. [youtube=http://www.youtube.com/watch?v=jwG_qR6XmDQ]

I've used this framework (without knowing Mr. Bezos' fancy name for it) to make a few important personal and professional decisions in my life.  As Bezos suggests, I found it helped me leapfrog over anxieties and uncertainties tied to the here-and-now and take a longer view.

Like the warmer/colder test (which is more about the here-and-now), the Regret Minimization Framework is a quick "gut-check" that can help you find clarity as you approach important decisions.  Of course, not everyone's internet start-up is going to turn into Amazon, but Mr. Bezos says that the important thing for him is that he tried (easy for him to say now, a cynic might add).

You can watch the video here (having problems embedding it on my blog, sorry).

What do you think about a regrets-based framework for making important decisions?

Happy National Day of Unplugging!

When was the last time you turned off every beeping personal device  -- phone, email, laptop, iPod -- and were unreachable and untouched by media for a defined period of time?  Does the mere thought of doing this give you hives?

The Jewish nonprofit organization Reboot is suggesting we endure the hives this weekend, declaring a National Day of Unplugging for 24 hours starting at sundown tonight.  In accordance with the Jewish practice of shabbat, or sabbath, Reboot suggest that Jews and non-Jews alike experience what it is like to disconnect from technology and reconnect with the non-technological aspects of life.

Striking a similar chord, Peter Bregman's blog this week at Harvard Business Review focused on unplugging during vacation.   He relates what happened when he completely unplugged during a week-long camping trip in the Grand Canyon:

When I returned to civilization — and a phone — I had over 50 messages. But here's what I found most interesting: the first half of the messages all raised problems that needed to be resolved and the second half were the same people telling me not to worry about the first half because they had resolved the problems on their own.

In this way, unplugging can be an exercise in humility.  Yes, you are important -- but not so important that the world will stop turning if you unplug for a day or a week.

Besides a right-sized ego, what are some of the other benefits of unplugging?

Break the "always available" cycle. At my last job, I made myself available at all times to deal with potential work issues.  This was partly due to a culture (to which I contributed) of emailing among colleagues at all hours of the night and over the weekend. Some of these late-night missives were both important and urgent; most were not. By unplugging even for 24 hours, I was able to temporarily sidestep this dynamic and remind myself that it was okay to not be consumed by work 24/7.

Curb attention-splitting, and focus on the here-and-now. Until I practiced unplugging, I didn't fully realize how much I was splitting my attention between the present moment and a colorful, tiny screen.  Turns out a game of  Scrabble is more pleasurable when I am  not checking text messages during my opponent's turn.

Make smarter decisions. You might consider using your unplugged time to do deep thinking about pressing issues in your life.  Why?  Because being less distracted by technology may actually make you a smarter problem-solver. Check out the results of this UK study on the effects of technological distraction (via David Rock):

Eighty volunteers were asked to carry out problem solving tasks, firstly in a quiet environment and then while being bombarded with new emails and phone calls. Although they were told not to respond to any messages, researchers found that their attention was significantly disturbed.  Alarmingly, the average IQ was reduced by 10 points - double the amount seen in studies involving cannabis users... [further,] ...working amid a barrage of incoming information can reduce a person's ability to focus as much as losing a night's sleep.

Remove a major unconscious time-suck. I lose a lot of time to being online.  For others it may be getting sucked into TV or playing Tetris on their phones.  Often this happens unconsciously -- before we know it, it's been 2 hours in front of the screen.  When I unplug and remove the option of getting sucked into the internet, I feel freer to make more conscious choices about how I spend my time.

Rest and re-envision.  A pause in our normal routines can provide space for rest and reflection. As Mordechai Kaplan wrote,

An artist cannot be continuously wielding his brush.  He must stop at times in his painting to freshen his vision of the object, the meaning of which he wishes to express on his canvas.  Living is also an art.

Good luck unplugging, and reconnecting with the art of living.

Have you unplugged recently?  How did it effect you?

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Make a List. Your Brain Will Thank You.

Lists can literally take things off your mind. Image from www.brainexplorer.org
Last month with my birthday approaching, I sat down and made a list.  Not a list of gifts I wanted, but a list of ways I would like to spend my day:
have coffee and an almond croissant
meditate
go to a museum
take a nap
walk around the city
bake something

Though my birthday has passed (I had a great day, and did do a number of things on that list) I've kept the list posted up near my desk.  It serves as a reminder of things that make me happy. I feel happy just looking at it.

Lists can be a vehicle for satisfaction and even joy; they can facilitate focus, relief, and clarity.  (Lists can also stress you out, more on that, and the cardinal rule of list-keeping, later.)  Crossing things off a list is one of life's simple pleasures.

Ever notice how putting something on a list can take it "off your mind"?   There's a neurological basis for this effect.   As David Rock explains in his book Your Brain At Work, the prefrontal cortex (PFC) -- the part of the brain engaged in conscious thought, interaction, and decision-making -- has very limited resources.

Try to hold too many things in your conscious mind at once, and your PFC will become overloaded.  You'll inevitably drop some things and lose track of others.  Thoughts you've already had but failed to do anything about will pop back up at the most inconvenient times.

But externalize those thoughts by making lists, and you will essentially expand your mind. By taking thoughts out of rotation in your PFC and putting them on a list, you will free up precious brain space to have new ideas and make decisions about existing ones.   This is what productivity-guru David Allen means when he says, "your mind is for having ideas, not holding them."

I asked my friends what kinds of lists they keep, and their answers spanned from the mundane (groceries, chores) to the sublime (inspirational ideas, big wishes).  Their lists express both the the need to simply keep moving, and the desire to keep life moving forward.

Here are just some of the lists kept by a handful of my friends:

bike trips
songs I like
business ideas
people to care for in my congregation
thank you notes to write
groceries to buy (staples/specific meals)
bills to pay
chores (as authored by the list-owner's partner)
wish lists for big ideas
things to pack for trips
great movies  I've seen
short-term goals
long-term goals
people I've been meaning to hang out with
master project list
places I want to visit
things I  want to learn
birthdays
inspiring ideas
things to look forward to

I keep the core Getting Things Done lists: Next Actions, Projects, Waiting For, Someday/Maybe.   I keep store-specific shopping lists and lists of blog post ideas. I've always kept a list of activities that make me happy (much like my birthday list).

I was inspired by blogger Jennifer Ketcham to keep not only this happy list (she calls it a "Hooray" list) but also to keep an "Uh-Oh"list.  Jennifer's "Uh-Oh" list enumerates the signs that she is slipping into a rut; it includes things like letting dishes pile up, watching too many Law & Orders in a row, and letting voicemail go unchecked.  When she notices these things happening, she does what she needs to do to prevent herself from slipping further into this undesired state.

The cardinal rule of list maintenance is this:  Review Often, and Let Things Go. As much joy as lists can bring, when they get stale they will fill you with dread.  Who wants to look at a list of things you once committed to doing but now no longer have the time/resources/desire to do?  Ugh.  If you wanted to learn Spanish a year ago but no longer care to, take "buy Spanish instructional books" off of your daily to-do list.  Move it to a Someday/Maybe list, or erase it altogether.

If your lists feel "heavy" to you -- if there are parts of your lists your eyes skip over or your mind tries to avoid -- this is a good sign that it's time to review your commitments.  Either do it, schedule it to be done, or take it off the list.

What kinds of lists do you keep?  How do you keep your lists fresh and relevant?

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